Privacy Policy

Last Updated: October 20, 2026

INNERSPAN ("INNERSPAN," "we," "us," or "our") respects your privacy and is committed to transparency regarding the collection, use, disclosure, and protection of personal information.

This Privacy Policy explains how we handle personal information when you visit our website, participate in our quizzes, purchase digital products, subscribe to our emails, or otherwise interact with our services.

Please read this Privacy Policy carefully to understand our practices and your privacy rights.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and through third-party service providers.

Information You Provide

Depending on how you interact with INNERSPAN, we may collect:

• Your name and email address.

• Billing information and purchase details.

• Information submitted through contact forms or customer support requests.

• Email subscription preferences.

• Quiz responses, personalized results, and associated archetype classifications.

• Other information you voluntarily provide.

Purchase Information

When you purchase a digital product, we collect or receive information necessary to process your order, provide purchase confirmation, deliver your digital downloads, and provide customer support.

Payment details are processed through the payment service providers associated with our website. We do not independently require customers to submit complete payment card details through our contact forms or quizzes.

Automatically Collected Information

When you access our website, we and our service providers may automatically collect certain information, including:

• IP address.

• Browser type and version.

• Device type and operating system.

• Pages visited and interactions with our website.

• Referral sources.

• Approximate geographic location derived from technical information.

• Cookie identifiers and similar technical data.

2. Quizzes and Personalized Results

INNERSPAN uses Interact, a third-party quiz-building platform, to provide personalized quizzes and self-development assessments.

When you participate in a quiz, we may collect your responses, resulting archetype or profile, and email address.

We use this information to calculate or generate your personalized result, deliver that result, and recommend relevant INNERSPAN resources and products.

You may be required to provide an email address to receive your quiz results. Providing an email address for quiz results does not, by itself, constitute consent to receive ongoing promotional communications.

If you separately subscribe to marketing emails, we may use your quiz results and stated interests to personalize the educational content, product recommendations, and promotional communications you receive.

Quiz information may be processed and stored by Interact and other service providers connected to our website or email systems.

3. How We Use Personal Information

We may use personal information for the following purposes:

• Operating, maintaining, and improving our website.

• Processing purchases and providing digital product downloads.

• Delivering personalized quiz results.

• Providing customer support and responding to inquiries.

• Sending purchase confirmations, download information, and other transactional communications.

• Sending marketing communications to individuals who have subscribed or where otherwise permitted by applicable law.

• Personalizing resources and product recommendations.

• Analyzing website traffic and improving the customer experience.

• Maintaining website security and preventing fraud or misuse.

• Complying with legal obligations and protecting our legitimate business interests.

Where required by applicable law, we rely on an appropriate legal basis for processing personal information, which may include consent, performance of a contract, compliance with legal obligations, or legitimate interests.

4. Email Marketing and Communications

INNERSPAN may collect email addresses through quizzes, website subscription forms, checkout, and other voluntary interactions.

We use email addresses to provide requested services, including quiz results, order confirmations, digital product delivery, and customer support.

Individuals who subscribe to marketing communications may receive emails containing:

• Personalized guidance based on their confidence archetype or quiz results.

• Self-development tips and educational resources.

• Product recommendations.

• Announcements about new products, quizzes, and collections.

• Promotional offers and other INNERSPAN updates.

Providing an email address to complete a purchase or receive quiz results does not automatically enroll an individual in our marketing email list.

Where consent is required, marketing subscriptions will be optional and obtained separately from the information required to fulfill a purchase or provide quiz results.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional or service-related communications.

5. Website Hosting and Payment Processing

INNERSPAN operates its website and online store using Wix.

Wix and its associated service providers may process personal information necessary to operate our website, maintain customer records, process transactions, support website functionality, and deliver digital products.

Payments are processed through the payment providers enabled for our Wix store.

The applicable payment processor may collect and process billing information and payment details in accordance with its own privacy and security practices.

We encourage customers to review the privacy policies of relevant third-party service providers.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, maintain security, remember preferences, analyze website performance, and support marketing activities.

These technologies may collect information about your device, browser, and interactions with our website.

Some cookies are necessary for the website to function. Other technologies may be used for analytics, personalization, or advertising, depending on the services enabled.

Where required by applicable law, we will provide appropriate notices and choices regarding non-essential cookies and tracking technologies.

You may also manage certain cookie preferences through your browser settings.

Disabling cookies may affect some website features or functionality.

7. Sharing and Disclosure of Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide requested services, or comply with applicable law.

These parties may include:

• Wix and related website hosting or ecommerce service providers.

• Interact and connected quiz services.

• Payment processors.

• Email marketing and communication providers.

• Website analytics, advertising, and security providers.

• Professional advisers and other service providers assisting with legitimate business operations.

• Government authorities or other parties when disclosure is legally required.

We may also disclose information in connection with a business transfer, merger, acquisition, or sale of assets, subject to applicable legal requirements.

We do not authorize service providers to use personal information for purposes unrelated to their services except as permitted by applicable agreements and law.

Certain advertising or analytics activities may constitute a "sale," "sharing," or targeted advertising under applicable privacy laws, even when personal information is not exchanged for money. Where such laws apply, we will provide any required disclosures and opt-out mechanisms.

8. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of eligible personal information.

• Withdraw consent where processing is based on consent.

• Opt out of promotional email communications.

• Opt out of certain targeted advertising or data-sharing practices where applicable.

• Request information about how your personal information is processed or disclosed.

• Exercise other privacy rights available under applicable law.

To submit a privacy-related request, please contact us using the information provided in the Contact Us section.

We may request information reasonably necessary to verify your identity before processing certain requests.

Some requests may be subject to legal exceptions, including obligations to retain purchase records or information necessary for security and compliance.

Where applicable, you may also have the right to appeal certain decisions concerning privacy requests or contact an appropriate data protection authority.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

10. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

These services may have their own privacy policies, terms, and data-processing practices.

INNERSPAN does not control the privacy practices of independently operated third-party services and is not responsible for their actions except as required by applicable law.

We encourage users to review relevant third-party privacy policies before providing personal information.

11. Children's Privacy

INNERSPAN's website, quizzes, and digital products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without any consent or authorization required by applicable law.

If we become aware that we have collected personal information from a child in circumstances requiring deletion, we will take appropriate steps to remove that information.

Parents or guardians who believe a child has provided personal information may contact us through our Contact Us page.

12. International Visitors

INNERSPAN operates from the United States.

If you access our website from another country, your personal information may be processed or stored in the United States or other locations where our service providers operate.

Privacy and data protection laws may differ between jurisdictions.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, products, services, data practices, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.